Thank you for choosing Martin Wickramasinghe Books! Below is our shipping policy outlining the terms and conditions regarding the delivery of your orders:
1. Order Processing Time
Orders are typically processed and shipped within 2 business days after payment confirmation. Orders are usually delivered within 3-7 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods
- Local Orders:
- We offer standard shipping via the Post office courier service within Sri Lanka.
- Cash on delivery (COD) is available for local orders.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order and the shipping method selected. You can view the shipping cost during the checkout process before making payment.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email.
5. Delivery Attempts
Our shipping partners will make multiple attempts to deliver your package to the provided shipping address. If no one is available to receive the package, a delivery notification will be left, and you may need to arrange a re-delivery or pick up the package from a designated location.
6. Shipping Delays
While we strive to deliver your orders within the estimated timeframe, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, holidays, or carrier delays. We appreciate your patience and understanding in such situations.
7. Cash on Delivery (COD)
We offer Cash on Delivery (COD) as a payment option for local orders within Sri Lanka. Please have the exact amount ready for payment upon delivery.
8. Online Payment
We accept payments via Visa, Mastercard, or AMEX. All our payments are processed through the secure PayHere service.
9. Order Changes or Cancellations
Once an order has been placed, changes or cancellations may not be possible. Please review your order carefully before completing the purchase. If you need assistance, please contact our customer support team via email at shop@martinwickramasinghe.com.
10. Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at shop@martinwickramasinghe.com.
11. Policy Updates
We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By placing an order with Martin Wickramasinghe Books, you acknowledge and agree to the terms and conditions outlined in this shipping policy. Thank you for shopping with us!
Martin Wickramasinghe Books
www.shop.martinwickramasinghe.com